May 2020 Volume LV Number 3


Preconference Course, Opening Ceremony & Keynote Address

March 2019 Volume LIV Number 2

Preconference Course
Speak Up for Patient Health: Critical Conversations on Controversial Issues
8:30 AM – 4:15 PM
Robin Wright, Ph.D.; Karen Bernstein; Scott B. Schwartz, D.D.S., M.P.H.; Sharon Parsons; Cora Breuner, M.D., M.P.H.; Scott Herbert, J.D.
Cost: $250
"The topic is important, but I don’t know what to say!" Pediatric dental professionals find it challenging to talk with parents and patients (especially adolescents) about a host of medical conditions and lifestyle choices related to oral health. This interactive session offers practical advice from top content experts on how to hold effective conversations on such difficult topics as overweight/obesity, eating disorders, substance use, transgender issues, sexual practices, pregnancy and STIs. It tells how to break bad news in the face of unexpected treatment results – and mistakes. The session will boost communication skills and confidence for pediatric dentists and team members when addressing topics that might make parents and adolescent patients feel embarrassed, upset, judged negatively, or unwilling to return to your practice.
Communication is a must have skill for pediatric dentistry, especially when the discussion turns difficult or the only response from a ‘tween patient is a shrug or eye roll. It is critical to
oral health literacy, informed consent, patient motivation and behavior change. In addition, strong communication skills  bring many benefits. Patients who have positive communication with their health providers are more likely to accept treatment recommendations, have less anxiety about treatment, experience less discomfort, require less medication and recuperate more quickly than patients who do not. A fast-paced session relevant for every member of the pediatric dental team.
Upon completion of this course, you will be able to:
  • Assess parent and adolescent perceptions of the discussion of tough general health topics
  • Start a conversation about a difficult topic
  • Offer emotional and decision support
  • Build relationships of credibility and trust
  • Effectively address the topics of obesity, diet issues, eating disorders, substance use, transgender issues, sexual practices and their outcomes
  • Develop team member skill and confidence in difficult conversations
  • Use Motivational Interviewing techniques to facilitate conversations with parents or adolescent patients
  • Break bad news in oral health settings
  • Recognize the legal ramifications of providing interventions on tough issues
Opening Ceremony & Keynote Address
Harnessing the Headwinds of Change
7:30 – 9 AM
Nicole Malachowski, USAF, Ret
The first woman to become a pilot in the Elite Air Force Thunderbird Aerial, accumulating over 2,300 flight hours, 188 of which were in combat, and Commander of an Air Force squadron are just a few of the hats that Nicole Malachowski has worn. Malachowski has faced the unexpected throughout her entire life and career and shares her inspiring stories to help audiences harness their inner determination and drive.
A 21-year U.S. Air Force Veteran, Colonel Malachowski has forged a path through the various obstacles in her life that has helped her overcome significant adversity. After graduating from the Air Force Academy, she began her adventure as one of the first women to fly a modern fighter aircraft. From there, she had been personally selected by the First Lady to advise on all matters pertaining to military service members, veterans and military families. When an illness left Malachowski unable to safely walk or speak intelligibly and ended her military career, she still came out on top and uses her story as an opportunity to inspire others. Hers is a unique story of the power of determination and the drive of a truly indomitable spirit. She will share her story and how all of us can harness the power of the headwinds in our lives. The lessons she learned can benefit you, your teams and your organization.

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